Frequently Asked Questions
How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by our professional support channels. If the machine encounters any problem, the best service will be offered to resolve it promptly.
Do you provide training on how to use the machine?
Yes, we provide a complete user manual and usage video for instruction and application. Our 24/7 online consultant service ensures that any problem you meet can be solved easily. The equipment is designed to be easy to operate by anyone following the instructions.
What is the estimated shipment time?
The machine will be shipped within 5-7 days after the receipt of your payment, ensuring a swift delivery process for your business needs.
How is quality control managed at the factory?
We have a strict quality inspection department. Engineers carefully check and test the machines multiple times before delivery. Only machines that pass strict quality inspections are delivered to ensure high quality.
Why should we choose your beauty machines?
We offer a powerful factory background with competitive pricing and technical support, backed by 12 years of experience in beauty machine production. Our products come with a 3-year warranty and CE certification, supported by professional customization and OEM capabilities.
Are your machines certified for international sale?
Yes, our machines carry CE Certification, which is the key for you to legally use and sell the equipment in your local market, ensuring compliance with safety and quality standards.
NexAffair Medical
