Frequently Asked Questions
What types of beauty equipment do you offer?
We provide a wide range of esthetic, skincare, laser, RF, ultrasonic, IPL, cryolipolysis, and HIEMT machines.
Can you customize machines with our logo?
Yes! We offer OEM/ODM services, including logo branding, color changes, and technical modifications.
What is the shipping time for an order?
Ready stock takes 3–7 days, while custom orders typically take 15–30 days. Shipping by sea can take 15–45 days depending on destination.
Do you provide training for the equipment?
Yes, we provide online training, comprehensive user manuals, video tutorials, and technical support.
What is your warranty policy?
We offer a 12–24 month warranty for manufacturing defects, depending on the specific product.
What if the machine malfunctions?
Contact us immediately. We will troubleshoot remotely or arrange for repairs or replacements under the warranty terms.